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FAQs

  • What types of cards do you offer?
    We offer a wide variety of cards including birthday cards, thank you cards, sympathy cards, holiday cards and more.
  • Can I personalize my cards?
    Not at this time.
  • How long does shipping take?
    Our standard shipping takes 5-7 business days within the USA.
  • Do you ship internationally?
    Not at this time.
  • Can I return a card if I am not satisfied?
    If for any reason you are not happy with your order, please contact us within 7 days of receiving your shipment to initiate a return or exchange.
  • Can I track my order?
    Yes, we provide tracking information for all orders.
  • Can I change my order after it has been placed?
    If your order has not yet been processed, we may be able to make changes to it. Please contact us as soon as possible @info@cartereneestudio.com
  • How do I contact customer support?
    You can contact us through our website or by emailing us directly. We are always happy to help with any questions or concerns you may have.
  • How do I choose the right pen for my card messages?
    When it comes to writing heartfelt messages inside your cards, we recommend using ballpoint pens for the best results. However, we advise against using gel pens when writing inside our holiday card collection.
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